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Crossroads House

Batavia, New York

28 Years of Compassion ~ Serving 698 Residents with Dignity and Love

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Our mission is to help you live your best life until you take your last breath.

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It can be overwhelming

When a loved one is diagnosed with a life-limiting illness, families are often faced with profound emotional and practical challenges. Navigating care decisions can feel overwhelming, and many find themselves suddenly assuming the role of caregiver, often with limited support.

Founded in 1998, Crossroads House serves as a comfort care home for residents of Genesee, Wyoming, and surrounding counties in Western New York. It is our privilege to provide compassionate care to individuals in the final months of life. As an alternative to hospitalization or nursing home placement when care at home is no longer feasible, Crossroads House offers a peaceful, supportive environment.

Our dedicated staff and volunteers provide around-the-clock care, addressing the physical, emotional, spiritual, and social needs of each resident. We are committed to preserving dignity and enhancing quality of life at every stage. By assuming the role of caregiver, we allow families to focus on what matters most—spending meaningful time together, creating lasting memories, and sharing in moments of love and connection.

Crossroads House is a two-bed, nonprofit comfort care home located in Batavia, New York. Operating entirely through the generosity of donations, we ensure that no family ever faces financial burden for the care their loved one receives.

2026 Annual Campaign

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Crossroads House is a 501(c)3 not-for-profit organization, offering its services at no cost to the resident or their family. We do not receive any medical insurance or government reimbursement. All financial support comes from, fundraisers, grants, and YOU, the community. Your gift helps ensure that our caregivers can continue providing the very best end-of-life care.

Download "Annual Appeal 2026"

If there were no Crossroads House...

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What would end-of-life care be like without Crossroads House?

Download "Mid-year appeal"

2026 Business Sponsors

Thank you to these organizations for supporting our mission to provide the very best end-of-life care!

Platinum Sponsor

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Gold Sponsors

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Silver Sponsors

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Bronze Sponsors

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Fundraising and Professional Associations